Make Every Customer Call Effective and Compliant — In Real Time
Whispa is a lightweight AI assistant that listens alongside your agents, providing live compliance guardrails, real-time guidance, and instant coaching — without heavy integrations or 12-month rollouts.
Live guidance
Get contextual suggestions and prompts during customer calls to improve service quality
Better outcomes
Help agents resolve issues faster and provide more consistent customer experiences
Easy to use
Simple interface that works alongside your existing tools without disrupting workflows
Whispa changes the game by sitting directly alongside agents:
Live Compliance Guardrails
Real-time prompts ensure every call stays within regulation.
Instant Guidance
Answers, cues, and support while the conversation unfolds.
Faster Ramp-Up
Onboard new agents in weeks, not months.
Lightweight Deployment
Trial with a small team in weeks, no complex integrations required.
Why Us
Deep financial services expertise meets cutting-edge AI innovation
Co-Founder & CEO
Ex-banker turned AI leader. With 14 years experience in the Financial Services industry, Norman has been at the forefront of AI transformation within Westpac Business Bank. He led the team behind several high-impact AI solutions, including the bank’s first generative AI policy tool, driving measurable business outcomes and setting a new benchmark for innovation in the sector.
Co-Founder & CTO
AI engineer and startup builder. Jonas worked at ThoughtWorks Consulting with some of the world's largest enterprises on cutting-edge AI solutions. He was a founding member of a European AI evaluation startup and part of Lyrebird Health in Australia. His expertise spans multimodal AI, audio intelligence, and compliance guardrails, powering Whispa's real-time mission.
Company Momentum
Current Pilots
Exploring early pilots with leading financial institutions
Program Support
Part of the Antler founder residency program in Sydney
Vision
To make every customer interaction effective, compliant, and human-centred
Ready to Transform Your Customer Conversations?
We're currently partnering with select financial services organisations to validate Whispa in real-world environments.
If you'd like to explore more, we'd love to talk.
Join select financial institutions already exploring Whispa's real-time compliance and guidance capabilities.